Warranties and Returns

  • A non-SPOT branded part on my bike broke. What do I do?

    If the non-SPOT branded part on your bike is still under the manufacturers warranty period, contact them directly and they should help you sort out any issues. If the same part is out of its warranty period, then it may need to be repaired or replaced and that can be handled by either you local ...
  • Do you have warranty contact information for your parts suppliers?

    Below is a list of either warranty specific or general contact information for our OE partners: https://bike.shimano.com/en-US/information/warranty.html https://www.ridefox.com/service.php?m=bike https://www.sram.com/contact https://www.bikeyoke.de/en/info/kontakt.html https://www.wtb.com/pa...
  • SPOT Brand 30 day Return Policy

    SPOT Brand has a 30 day return policy on all bikes. Bikes must be in new condition. More information about the 30-day return policy can be found here: https://spotbrand.com/pages/returns-and-exchanges